First Aid
Combining practical first aid and theory, our accredited First Aid courses will give you the skills and knowledge to effectively provide first aid to a range of injuries and illnesses. Designed to help you provide assistance in times of crisis as you wait for medical professionals to arrive, our one-day courses are ideal for people needing workplace-approved training or if you just want to be prepared.
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At a glance
• Course: Provide First Aid
• Also known as: CPR refresher training
• Code: HLTAID011 (previously HLTAID003)
• Includes HLTAID009 – Provide Cardiopulmonary Resuscitation
• Fully certified
• Workplace training available
• Your choice of express or standard delivery -
Topics covered
• Taking action in an emergency situation
• The DRSABCD action plan
• Assessing the victim
• Managing unconscious casualties
• Cardiopulmonary resuscitation (CPR)
• Using a defibrillator (AED)
• Legal issues in first aid
• Infection control
• Diabetes/Diabetic emergencies
• Heart attack
• Asthma/Asthma emergencies
• Anaphylaxis
• Wound and bleeding management/External bleeding
• Burns
• Fractures and dislocations
• Sprains and strains
• Head and facial injuries
• Spinal injuries/Neck, head and spinal injuries
• Medical emergencies
• Choking
• Abdominal and chest injuries
• Heat- and cold-induced conditions
• Poisoning management
• Bites and stings
• Stroke
• Environmental emergencies
• Seizure -
Delivery options / Course duration
• Express Courses have an online component that you do in your own time (it usually takes around 2 hours), and then a face-to-face session that takes 5 hours.
• Standard Courses take a little longer (around 8 hours in total) as they’re delivered entirely face-to-face in class.
Whichever option you choose, you’ll receive the same accreditation.
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Course includes
We provide all training materials on the day, including:
• Individual resuscitation mouth shield
• Take-home booklet
• First aid basics to help start your kit
• Plastic wallet card certificate with CPR instructions
• A4 colour certificate (PDF will be emailed to you following training) -
Certification issued
Successful students will receive a Statement of Attainment in:
PFA HLTAID011 – Provide First AidYou’ll receive an electronic certificate within five days of completing the course, and a hard copy in the mail soon after.
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Certification validity
Your certification will be valid for three (3) years from the date of issue.
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Everything else you need to know
If you choose to do the express course you’ll need access to a computer or tablet (plus internet access) to complete the online component.
There will be practical training and assessments at floor level, so please talk to us before you book if you have poor mobility or an injury.
To pass this course you’ll need to attend 100% of the training and successfully demonstrate competence in all assessment activities.
Current health guidelines have been implemented to keep all attendees safe with deep cleaning and disinfecting of all equipment used.